Email Service FormatΒΆ

Filename: email.csv

Each row represents a single email address. There can be many email accounts for a single billing customer.

This is the import format for using our BlueTie email service and provisions mail accounts with the provided information. If you are not using our email server notify serverplus.

The columns for this file are:

Column Name Description
username This is the portion before the domain name. For the email address 'bob@example.net‘ this would be ‘bob’
password The password used to log into this email account
domain Domain for the email address. For the email address 'bob@example.net‘ this would be ‘example.net’
emailaddr The full email address (i.e. username@domain)
firstname Name to be displayed in webmail. This is most often the customer’s name, and is what will show up in the “From” field when email is sent via webmail
lastname Name to be displayed in webmail. This is most often the customer’s name, and is what will show up in the “From” field when email is sent via webmail
customer_original_id the uniqueid for the matching customer record in the customer file. Mulpiple email accounts per customer are allowed. This is required
rate_name If not blank this is the name of the rate to associate the email address under for the customer. If this is blank then the first rate for the customer is used. Customers without rates cannot have services added.
customer_rate_original_id If this column is included, and not blank, the customer rate with matching orignal_id (for the given customer_original_id) will be used to attach the rate to. If this is not given the first matching rate_name for the given customer_original_id will be used.

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